OUR SERVICES
We distinguish ourselves from the competitors by delivering prompt and accurate services to our clients in the most cost-effective, efficient and reliable manner.
This is evident from many information applications that are mission critical where we give our clients the assurance that we will be there when they need us.
We make use of our vendor alliance in an efficient manner, utilizing their warranty service centers, and making them aware of our client base and our service delivery.
RALPHENS SYSTEMS INC. Provides Information Technology products and services to medium and large organisation. We maintain a special focus on the network as the core, specializing in voice/data, systems integration and provide peripheral services such as:
- IT Harware Sales & Services
- Compu-telecommunication
- Training
- Networking [LAN, WAN & WIRELESS]
- IT Support & Management
- Web design & Promotions
- Data Base Administration
- Maintenance Services
- VOIP
- Disaster Recovery
- Data Security and Asset Management
- Security Configuartion Management and Device Recovery Tools.
Training
We provide training on the above products, as well as in-house IT Professional training, encompassing theoretical and practical experience with our professionals. Compu-telecommunication
An in-house telephone management bureau provides customers with accurate call billing information. It also suggests methodologies to reduce telephony costs. Consultancy Services
A major focus of RALPHENS SYSTEMS INC. Is the provision of consultation services, we have employed IT professionals with many years of experience in this field, and believe our offering to be world class. Data Base Administration
We integrate your growth into your Data Base systems. Networking
RALPHENS SYSTEMS INC. offers network cabling services. Maintenance Services
Our services can be regarded among the very best in the industry, with certified Engineers, System Analysts and Software Development Personnel. We provide you with after-services of the highest standard at very competitive rates. We don't just fix the problems; we diagnose the root of the problem and stop the future occurrence. Our services are backed up by the latest technology products which notify us of any problems on the network before clients even get to know. This is made possible just by SMS systems that are sent to the routed station [Helpdesk] at no extra cost. We guarantee a quick response to any of our clients as need arises, and by special arrangement we offer backup equipment / systems to maintain our down times, provided the downtimes exceed 4hrs. Services Offered
- Network Management & Administration
- IT Hardware Sales & Services
- Website Design, Hosting & Optimization
- Desktop Support & Help Desk Center Services Solution
- Network Security Solution
- IT Consultancy & Project Management
- Enterprise Software Deveopment & Migration Solution
Data Communication And Computer Networking
We implement LAN, WAN MAN; FIBRE OPTICS links, Email Links for both overseas locations and local. Network Operation Systems Supported
- Apple & Windows OS
- MS Windows 2003 & 2008 Servers
- Novell Operating Systems
- SCO UNIX Enterprise OS & Collaboration Suite
- Wireless Applications
- RED HAT Enterprise Linux
- VOIP
- POS Support
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